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Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Rosetta Stone® is an industry leader, bringing our innovative language-learning solutions to the world. Founded in 1992, the company has grown dramatically, all the way to a successful listing on the NYSE. Our solutions are used by schools, organizations and millions of individuals in over 150 countries. With corporate headquarters in Arlington, VA, offices in Harrisonburg, Boulder, London and Tokyo, along with over 100 retail locations in North America, the company continues to expand horizons, giving people new voices in new languages each and every day. The high demand for our unique Rosetta Stone language-learning difference makes the career potential for employees both exponential and extraordinary.
The Customer Experience Specialist will have a positive attitude, outgoing personality, and infectious enthusiasm. This person will have passion and confidence in our product and to our customer. He/She will proactively communicate with customers to help strengthen customer relationships with the Rosetta Stone Experience. . He/She will handle inbound and outbound communication with our premium customers and ensure they are overly satisfied with their Rosetta Stone solution they have purchased.
A strong predictor of success for the Customer Recovery Team Agent is the ability to professionally and respectfully work with unhappy customers through listening and understanding their needs and frustrations by communicating effectively on the phone and over email.
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Datatel, a leading provider of fully integrated enterprise information management software and professional services for higher education has an immediate opening for a Technical Analyst/Microsoft Office SharePoint Server Administrator.
This is an outstanding opportunity for those who enjoy interacting with clients; problem solving and helping customers understand and utilize complex software systems in the higher education industry. The successful candidate will be a self-starting, motivated individual.
Responsibilities
Provide excellent client service and timely client updates.
Directly support customers with exceptional verbal and written communication, customer service, and troubleshooting skills.
Research internal/external client questions related to SharePoint and provide a detailed resolution.
Develop and maintain SharePoint Server administration standards and best practices for Datatel's Portal solution.
Directly work with customers to help them implement, and administer SharePoint.
Directly work with customer and consultants to resolve complex problems related to SharePoint, Active Directory, and Datatel's Portal solution.
Help develop and design custom SharePoint web parts to solve client business problems.
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Are you tired of go no-where jobs? Are you worried about the recession? While other industries are downsizing and laying off, we are growing and expanding. King Alarm Company of VA, Inc. is one of the largest and fastest growing Home Security Companies on the East Coast.
Our representatives enjoy high commissions and management opportunities. No sales or marketing experience is required, we will train the right individual.
King Alarm Company of VA, Inc. is currently seeking 10 highly motivated and exceptional candidates to enter our Entry Level Sales Program.
In this program, you will learn the basics of sales and marketing, how to sell effectively, as well as how to manage others.
Ideal candidates will possess all of the following attributes:
Positive Mental Attitude Outgoing Personality Willingness to learn
Strong Work Ethic Ability to Lead Others Competitive Nature
Excellant Communication Skills Self Motivated Works well with others
If you are tired of low wages and go nowhere jobs, and you meet our criteria, please respond by sending your resume. If you prefer, you may call to schedule a personal interview with Human Resources between the hours of 12 pm and 4 pm at 757-926-4575.
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Call Center Representatives needed for a large non-profit organization in the Northern Virginia area. Position will be a long-term temporary position, with the possibility of going permanent. Must be flexible to work any shift from 8am-8pm. Candidates with experience working at companies such as, Verizon, Blue Shield and Blue Cross are strongly encouraged to apply.
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
JOB SUMMARY:
The Computer Operator I will work with Computer Operations in operating the Clearinghouse computer system to process data files to and from external customers. This position requires the incumbent to work effectively independently and at times as part of a team. Some of the duties can be mundane at times so attention to detail is important. The operator will work under the direction of the Supervisor, Computer Operations in executing established operational procedures to process data files. Work schedule requires the incumbent to typically be onsite until at least 5:15 PM Monday-Friday.
POSITION RESPONSIBILITIES
Position may be required to perform other duties as required.
Processing of data files in an accurate and timely manner on a daily basis.
Identifying and correcting problems with data files.
Communicating issues to external customers via telephone and email.
Supporting internal staff by resolving problems regarding data files.
Assisting customers with file formatting errors and data transmission problems.
Create large volume (200-600) of paper files to be analyzed by internal departments.
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Initiates, conducts and closes all internal and external investigations
Conducts asset protection activities and audits in accordance with established policies, procedures, and guidelines
Ensures that activities are in compliance with state and local statutes
Acts professionally with integrity, honesty, and according to company values
Is aware of dishonest and fraudulent activity occurring in the mall
Communicates and implements asset protection programs, initiatives, and strategies
Assists in inventory planning and execution
Performs all responsibilities to achieve individual and store goals
Supports the store's shortage and theft awareness program
Follows all store policies and procedures
Additional responsibilities as assigned
We are currently looking for individuals with a passion for selling and creating a great customer experience in our store. To help us better understand your fit for this role, please follow the directions below to apply online. All positions require that you complete an employment application which should take approximately 10 minutes.
Sales positions also require that you complete an online assessment that will take approximately 30 minutes.
Please visit:
https://www.peopleanswers.com/pa/testPortalEntry.do?pc=305127&src=115233
to complete an application and assessment.
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Job Description
IDS or Firewall handling Escalation. ArcSight Content creation and package management. ArcSight Application support. ArcSight configuration management. Alert monitoring and health monitoring escalations. Problem Management Escalations. Signature updates. Vendor Escalations. Building and supporting a lab enviroment.
Requirements
Strong ArcSight application skills are a must. Bachelor's Degree in Computer Science or 4 years of equivalent work experience coupled with at least one vendor Firewall and IDS certification. 5+ years experience in computer security discipline with working knowledge of information security theory and practice. Strong working knowledge of IDS/IPS technologies. In-depth working knowledge of networking, principles of routing, internet services, IDS signature creation and protocols and their security implications. Strong background in system, UNIX and network administration and their respective commands/utilities at the administrator level. Working knowledge of Windows system administration. Experienced in the creation of training documentation. 1-3 years experience in customer support. Possess effective verbal and written communications as well as strong organizational skills. Must be capable of working well independently as well as in a highly collaborative team environment. Flexibility to work weekend. An understanding and or hands on experience with the following products, Cisco PIX/ASA and CSM, Juniper IDP/IPS and NSM, Sourcefire IDS, Enterasys Dragon 7.x. ISS SiteProtector and Sensor, Tippingpoint IPS and SMS.
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Ryan is the leading tax services firm in North America, with the
largest transaction tax practice in the United States and Canada.
Headquartered in Dallas, Texas, the Firm provides a comprehensive
range of state, local, federal, and international tax advisory and
consulting services on a multi-jurisdictional basis, including audit
defense, tax recovery, credits and incentives, tax process
improvement and automation, tax appeals, and strategic planning. Join
the fastest growing major firm in the industry and its team of
industry-recognized professionals who serve a growing portfolio of
the world's most prominent Fortune 1000 companies.
Ryan's multistate income tax team gives our clients best-in-class
service, whether it is providing a timely and accurate response to a
question, helping a company create a tax efficient corporate
structure, or gathering information to file a tax return. We provide
our services while remaining focused on finding cost-effective ways
to save tax dollars.
Job Summary:
The Income and Franchise Tax Director (�Director�) leads a team of
consultants to provide income and franchise tax consulting services
to corporate clients. The Director will diagnose, develop, and
implement solutions for client tax needs. The Director will also
direct tax research, formulate tax plans, and perform tax reviews.
Duties and Responsibilities:
� Manages complex income and franchise tax projects.
� Leads team in developing project workplans and scheduling
associated project deliverables.
� Prepares and conducts client presentations.
� Assists with client billing and financial forecasting.
� Responds to client inquiries and requests from tax authorities.
� Travels to client locations to gather information.
� Reviews documentation and researches issues.
� Works with raw data to complete calculations.
� Prepares and files amended state corporate income and franchise tax
returns.
� Performs other duties as assigned.
Education and Experience:
Bachelor's or Master's degree in Accounting and/or Finance required
with six to eight years income and franchise tax experience.
Computer Skills:
To perform this job successfully, an individual must have
intermediate knowledge of Microsoft� Word, Access, Excel, PowerPoint,
Outlook, and Internet navigation and research.
Supervisory Responsibilities:
Directly supervises employees in the Income and Franchise Tax
practice, and carries out supervisory responsibilities in accordance
with the Firm's policies and applicable laws.
Work Environment:
� Independent travel requirement: 25 to 50%..
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Position Description
WAGE - $19,422.00 ANNUAL
JOB DESCRIPTION
Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. May be required to achieve a sale quota. Has broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Host Call Center. May assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements. May assist in training new employees. Performs other duties as assigned by management.
GENERAL DUTIES
The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:
GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:
1. Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
2. May be required to work in one or multiple queues/skill sets over various customer contact channels.
3. Responsible for improving customer retention through programs and service provided to the customer
4. Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
5. Continually maintain working knowledge of all company products, services and promotions.
6. Make recommendations according to customer’s needs on features, accessories, upgrades and rate plans.
7. Utilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessories.
ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB:
1. Administer system functions on all opening, closing, and balancing procedures to according to finance guidelines.
2. May sell and provision wireless services, products, features, equipment and accessories.
3. May be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required.
4. Perform over the counter exchanges of customer defective equipment.
5. Ensure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotion display and workstation.
PHYSICAL REQUIREMENTS
No physical requirements. Position Qualifications
BASIC QUALIFICATIONS
At least 18 years of age
6 months experience operating a computer in Windows based environment
Availability to work a flexible schedule which includes all hours of call center operation
TESTS: Applicants will be expected to pass any assessment associated with the position.
TRAINING
Classroom training.
On-the-job training.
On-line training.
SPECIAL JOB REQUIREMENTS:
Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required
One year customer service work experience preferred. Excellent communication and computer skills.
AT&T is an affirmative action/equal opportunity employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
AT&T will consider requests for testing accommodations from individuals covered by the Americans with Disabilities Act.
Documentation of the need for the accommodation may be required.
Requisition Number: 189852
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
At a time when jobs are scarce and credit is tight, you can start an Avon business and take control of your finances. It’s a great way to earn extra money. Avon offers hundreds of innovative beauty products created in our own state of the art $100 million Research & Development Center. Because Avon Independent Sales Representatives sell these products directly to customers, you can offer them at a smart value.
Becoming an Avon Independent Sales Representative offers unlimited opportunities. Even if you’ve never sold a product before, you can do it – with Avon. As the world’s leader in anti-aging skincare, fragrances and color cosmetics, we make it easy for you to sell and succeed, right away. Avon is a proven path to success for millions of Representatives around the world, from all ages, cultures and walks of life.
Over 5 million Avon Representatives worldwide are enjoying these advantages – and so can you:
Flexible home-based business; work from home or even sell online.
Minimum start-up investment – for a little more than the price of a lipstick, you can run your own Avon business.
Set your own hours, make your own schedule
No inventory required
Unlimited earning potential – sell and share the opportunity with those you recruit and mentor for greater financial rewards.
Excellent opportunities in selling Avon – enjoy great rewards and incentives, access to preferred suppliers of health insurance, participation in the exclusive Avon Independent Sales Representative Savings Plan, training, scholarships, product discounts, and more.
You’ll enjoy direct access to proven marketing and selling tools, special product incentives, earnings opportunities and ongoing support. You’ll quickly see why more than 5 million people around the world are enjoying financial success and personal growth as Avon Independent Sales Representatives.
In person and on-line Avon celebrates and rewards your success as you build your personal sales and grow your team:
Rewards and discounts exclusive to new Representatives
Fast Start Bonus Program for Avon Sales Leadership
Sales rallies and celebrations throughout the year
Product gifts, FREE sales aids and monetary awards for product sales growth
Exclusive prizes, recognition and award trips to fun, exotic destinations for top performers
Celebrity endorsements such as Reese Witherspoon, Patrick Dempsey and Courtney Cox
When you run your own business there’s no limit to your financial and personal success with Avon! When you work for others, they determine your salary, your hours, and often, your career path. Your potential is driven by your goals and determination. Choose to work as little as 20 hours a week – and you could earn more than from a “regular" part-time job. Or jumpstart your income by becoming a Sales Leader: share the Avon opportunity with others and profit from their success. You’ll be helping other people take charge of their lives. Some of our Sales Leaders enjoy six figure incomes, and luxury vacation packages – with Avon, you can make your dreams a reality.
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
PART TIME & FULL TIME BARTENDING POSITIONS
Job Overview of Bartender:
Part time and full time bartenders are in demand. Experience is a plus, but not required. Training will be provided.
Part time shifts (1-3 shifts per week) are obtainable for candidates who are seeking a second or weekend job.
Shifts are flexible and easy to fit with your current schedule.
Full time shifts are also available and often include comprehensive benefits. Call (800)806-0083 ext 900.
Bartenders can expect to make as much as $40 - $60 an hour in tips and hourly wages. Shifts are 4 to 6 hours long. Day, evening and night shifts are available. Part time and full time help is easy to achieve. Many full time shifts may include benefits. Work in a friendly, exciting, fast paced environment.
If you enjoy meeting new people or just want a break from the typical work environment bartending is a perfect job.
No online or email applications. Call (800) 806-0083 ext 900. Call Monday through Friday.
Why become a bartender?
Competitive pay
Comprehensive benefits often available
Opportunity for upward mobility into management t
Exciting environment
Meet new people
Cash tips daily
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Territory Manager
About Combined Insurance
Combined Insurance (http://www.combinedinsurance.com) is a leading provider of supplemental accident, health, and life insurance products, and is a member of the ACE Group of Companies. With a field sales force and corporate staff in excess of 10,000 people worldwide, Combined meets the growing coverage needs of policy holders around the globe.
About ACE
The ACE Group of Companies is a global leader in insurance and reinsurance serving a diverse group of clients. Headed by ACE Limited the ACE Group of Companies conducts its business on a worldwide basis with operating subsidiaries in more than 50 countries. Additional information can be found at http://www.acelimited.com.
We currently have an exciting Territory Management opportunity for a goal-oriented manager that can lead and motivate a small team of agents to achieve weekly targets within a defined market.
If you are:
• Motivated by challenges and rewards and can persevere
• Possess the ability to exceed target goals
• Passionate about selling
• Willing to invest the time necessary to attain end goal
• Able to follow through on your dreams
Then we have the Sales Management career for you!
Job Description:
• Achieve approved sales goals for territory
• Support national sales and management systems
• Ensure that territory meets recruitment, selection, and retention requirements
• Manage and lead all field training programs and activities for agents
• Provide performance based coaching and feedback on a consistent basis to agents
• Ensure policy applications meet required standards and follow quality assurance procedures
• Conduct and attend required company meetings
• Complete required training activities and programs
• Learn and be able to demonstrate company sales materials
• Field recruit prospective new agents
Skills & Competencies:
• Excellent sales and negotiation skills
• Strong communication and organizational skills
• Ability to interact with diverse clients
• Ability to attract, develop, and retain agents
• Good coaching, leadership, and mentorship skills
• Advanced computer skills
• Demonstrate personal initiative and the ability to problem solve
We offer an attractive performance based compensation package to include a fixed base, personal commissions, new agent training bonus, new agent success bonus, monthly bonus, and quarterly production bonus.
Benefit package includes:
Medical Plan, Dental Plan, Vision Plan,& Prescription Drug Plan
Long-Term Disability Plan, Company Paid Life Insurance and 401(K) plan
TM-May 2009
EOE M/F/D/V
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Tuesday, September 24-26th, 2009
Event Times:
Thursday 24th: 12:00pm - 7pm
Friday 25th: 10:00am - 6pm
Saturday 26th: 9:00am - 3pm
Plan on attending the Congressional Black Caucus Foundation Diveristy Job Fair in Washington DC at the Washignton DC Convention Center.
Talk directly with local and national employers
PSI Job Fair is the #1 Job Fair Event Washington DC
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Financial / Data Analyst
Provide financial management and data analytical support to within the Air Force Medical Service (AFMS).
Duties and Responsibilities of this Level
Conduct analyses, reviews, and special studies.
Apply technical knowledge of Department of Defense (DoD) regulations and internal control practices
Complete data input
Work independently to provide process mapping and improvements; coordination, and implementation; and systems improvements.
Provide accounting support, including financial and cost analysis and individual compliancy efforts.
Create ad hoc reports, develop data mining techniques from several relational data systems, and design report queries as needed
Direct the compilation of and/or prepare operational analyses and reports, indentifying trends and providing appropriate recommendations or conclusions.
Communicate results of business practice, including findings and lessons learned with executives of all levels
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Who We Are:
We are My Cell Verizon Authorized Retailer with over 25 locations in Virginia and Maryland Growing into California and Texas whose values – Integrity, Respect, Performance Excellence and Accountability - guide the actions of every member of our team and serve as a source of pride. They are a reflection of our determination to provide superior solutions to all of our clients. Our mission is to deliver value through global capabilities, integrated service and our commitment to a customer-first philosophy. Our employees drive our vision – to be the premier global communications partner for large business customers government local families and education
What We Do:
At My Cell we believe in delivering a world-class customer experience. We embrace a culture of customer-centric behavior and ethical practices. We strive to provide a challenging and innovative employee work environment and we offer rewards for a job well done.
Job Description:
Responsibilities Looking for a challenging career with unlimited potential for growth. Then it’s time to consider My Cell. We believe in peak performance and that means more than just striving to be the best – it means being the best. We’re a confident and powerful team of individuals who feel part of something special and drive towards the goals we set high for ourselves. You too? Then you could be perfect for one of four careers: My Cell Regional Sales Manager, Area Sales Manager, a Communications Consultant, or an Independent Sales Person.
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Are you searching for career growth in an exciting industry? Labor Ready, a TrueBlue company, is now hiring a permanent, full-time Customer Service Representative in your area. We're a multi-brand, international organization with multiple career paths available!
Some of the exciting features of this opportunity include:Career growth.Competitive salary.Tuition Reimbursement.Monthly bonus potential.Excellent benefits package.Fast-paced work environment.In this role, building relationships with both customers and temporary employees is essential as well as assisting branch management with sales and customer service. This is an excellent opportunity to start learning the management ropes and to define your own career path in either operations or sales. In fact, over half of our Branch Managers were promoted from their former Customer Service Representative roles! With Labor Ready, the possibilities are endless. The expected work schedule for this position is Monday-Friday, 5:30am-2:30pm and a split shift every third Saturday (on-call Sunday).Responsibilities include:Frequent cold-calling and appointment setting.Call existing customers to generate repeat sales.Assist new applicants with the employment process, answer questions and qualify potential temporary employees for eligibility to work. Assist with dispatch by preparing work tickets, distributing safety equipment, selecting employees for job assignments, and directing them to the job site location. Drive temporary workers to and from job sites as needed (mileage compensated).Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits. Make collection calls to customers.Assist in worker payout and process payroll from completed work tickets.Successful CSR skills and characteristics:High school diploma or GED required; One year of college or technical training preferred.Must have valid driver's license and a car that can be used for work.2 years sales or appointment setting experience preferred.Highest commitment to quality customer service.Excellent communication skills, both written and verbal.Strong computer skills; Ability to learn and work with new programs.Bilingual language skills a plus. TrueBlue, Inc. is an Equal Opportunity Employer. We embrace diversity at all levels of our organization and encourage all qualified employees to explore this opportunity. NOTICE REGARDING BACKGROUND CHECKS:Labor Ready will conduct a background check to verify the information contained in your application for employment and to help determine whether you are a suitable candidate for such employment. The background information obtained may include, but is not limited to, information about educational history, prior employment, criminal record, driving record verification and a drug test. If Labor Ready intends to use any information obtained through this background check in whole or in part in making an adverse employment decision, you will be provided with a (1) a copy of your background report and (2) a written summary of your rights under the Fair Credit Reporting Act.
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
PART TIME & FULL TIME BARTENDING POSITIONS
Job Overview of Bartender:
Part time and full time bartenders are in demand. Experience is a plus, but not required. Training will be provided.
Part time shifts (1-3 shifts per week) are obtainable for candidates who are seeking a second or weekend job.
Shifts are flexible and easy to fit with your current schedule.
Full time shifts are also available and often include comprehensive benefits. Call (800)806-0083 ext 900.
Bartenders can expect to make as much as $40 - $60 an hour in tips and hourly wages. Shifts are 4 to 6 hours long. Day, evening and night shifts are available. Part time and full time help is easy to achieve. Many full time shifts may include benefits. Work in a friendly, exciting, fast paced environment.
If you enjoy meeting new people or just want a break from the typical work environment bartending is a perfect job.
No online or email applications. Call (800) 806-0083 ext 900. Call Monday through Friday.
Why become a bartender?
Competitive pay
Comprehensive benefits often available
Opportunity for upward mobility into management t
Exciting environment
Meet new people
Cash tips daily
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
the journey
begins with
you.
There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.
At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Technical Client Services Representative II !
Experience: may vary Location: may vary Work Hours: may vary Our Five-Step Selection Process
You can complete the first three steps online right now.
1. View a brief video (click below) learn about the rewards and demands of the job (8 minutes)
2. Review the job description below. If you meet the experience and skill requirements click Submit Now.
3. Answer a questionnaire online determine if you meet the minimum requirements for the position summarize your work history, or upload a resume to apply (10 minutes).
Qualified candidates will receive an email from us with instructions on step four. Watch your inbox for email messages.
4. Complete an interactive evaluation learn more about the job and demonstrate your knowledge and capabilities (60 minutes).
After you complete steps 1-4:
5. We will review your application, résumé and evaluation results. If you are selected to continue in the recruiting process, we will contact you for an interview at which time you can share your great talents and qualifications and meet people on our team (2 hours).
The first step is up to you.
--------------------------------------------------------------------------------------------------------------------------------------------------
We invite you to view a day in the life of a Quest Diagnostics client service professional.
PLEASE CLICK HERE to see a Realistic Job Preview of this important customer focused role! (Raise the volume on your computer and expand the window). After viewing the video, close that window to return to this description. As a Technical Client Services Representative II, you will perform the daily activities as described below:
Duties:
The Client Services Representative - Tech II possesses a thorough knowledge of the laboratory's operation thus enabling him/her to assist other Client Services Representatives with unusual or complex problems and provide training assistance for new employees. The incumbent is responsible for responding via telephone and/or fax to all customer inquiries/requests in a prompt, accurate and courteous manner. In addition, the incumbent is responsible for identifying and expediently resolving discrepancies that occur in test orders, which cannot be resolved without direct customer contact.
Skills:
3,000 keystrokes per hour. Broad knowledge of specimen requirements for medical laboratory tests and requirements. Demonstrated problem solving ability and leadership skills. Excellent interpersonal and communication skill necessary to effectively interact with all Quest Diagnostics personnel and customers. Ability to work under stressful situations. Ability to work independently. Ability to deal with confidential information in a discreet manner.
Education: BS in Life Science
Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers' trust every day by providing the highest quality products and services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: 'Dedicated people improving the health of patients through unsurpassed diagnostic insights.'
Requirements:Quest Diagnostics is an Equal Opportunity Employer
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Tuesday, September 24-26th, 2009
Event Times:
Thursday 24th: 12:00pm - 7pm
Friday 25th: 10:00am - 6pm
Saturday 26th: 9:00am - 3pm
Plan on attending the Congressional Black Caucus Foundation Diveristy Job Fair in Washington DC at the Washignton DC Convention Center.
Talk directly with local and national employers
PSI Job Fair is the #1 Job Fair Event Washington DC
Job search results in: VA Jobs, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Tuesday, September 24-26th, 2009
Event Times:
Thursday 24th: 12:00pm - 7pm
Friday 25th: 10:00am - 6pm
Saturday 26th: 9:00am - 3pm
Plan on attending the Congressional Black Caucus Foundation Diveristy Job Fair in Washington DC at the Washignton DC Convention Center.
Talk directly with local and national employers
PSI Job Fair is the #1 Job Fair Event Washington DC
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